We are interested to hear from experienced legal secretaries who would like to join our friendly and busy team of Pool Legal Secretaries, based at our offices in Birmingham City Centre.

Our pool team provides a vital service within the firm, ensuring that all fee earners in our 3 offices have access to quality support at all times, so that admin tasks are completed quickly and to a high standard. No day is ever the same within the team, and members work on a variety of tasks across all areas of law, from private client to corporate. The team prides itself on delivering an excellent service to the firm and being able to handle any request made to them.

Key tasks of the role include:

  • Typing and preparing correspondence, documents, and forms.
  • Opening, updating and closing matter files and recording client data.
  • Preparing bills and the financial documentation.
  • Maintaining good organisation of new and ongoing files using an electronic case management system (Tikit).
  • Lunch cover for Birmingham office Reception.

The tasks carried out within the team are varied, and you won’t be stuck doing repetitive tasks and the same thing day-in, day-out. Instead you’ll get the opportunity to gain insight into a multi-disciplinary law firm and experience new tasks on a daily basis.

In addition, you’ll be working within in a close-knit, friendly team that prides itself on working collaboratively together, and supporting each other at all times. The team is headed up by the Pool Team Leader, who places strong emphasis on developing the skills and knowledge of all individuals, and helping them achieve long-term success in their careers.

As well as focusing on bringing out the best out in our staff and supporting their career development, we pride ourselves on being a firm that genuinely cares for the wellbeing of our staff. Our key focus is to maintain an open and honest workplace where all staff can be their authentic self and enjoy their time at work, as well as ensuring our staff maintain an excellent work-life balance.

Whilst we are ideally looking for someone to work full-time (35 hours per week), we will consider applications from candidates looking for part-time or flexible working arrangements. In general, we finds that the team works best when working in the office together, and so this role is solely office-based.

What we’re looking for

  • At least 1-2 years’ recent experience as a legal secretary.
  • Experience of working in a variety of different areas of law, preferably both contentious and non-contentious.
  • Friendly and approachable, and always displays a collaborative approach to work, willing to support and help colleagues out at all times.
  • Excellent typing skills, able to quickly and accurately process legal documents, including correspondence and bills, from manuscript or digital dictation, with minimal supervision.
  • Highly organised with a meticulous approach to ensuring all processes are followed correctly.
  • Excellent attention to detail.
  • Proven ability to work to deadlines and targets, and able to respond to changing priorities.
  • Experience of Tikit (or similar case management system) and BigHand dictation would be advantageous but not essential.
  • Good telephone manner; able to take messages from new and existing clients on the telephone with accuracy and pass on in a timely manner.
  • Excellent IT skills with the ability to pick up new systems quickly.
  • Displays a can-do, positive attitude to work, and a high degree of self-management.

We offer a competitive salary depending on experience alongside the following benefits:

  • 24 days annual leave, plus bank holidays
  • 2 additional days holiday are normally provided at Christmas (usually Christmas Eve and New Year’s Eve)
  • Option to purchase up to 3 days additional holiday
  • 8% pension (4% employee contribution, 4% employer)
  • Life Assurance of 4X salary
  • Cycle to work scheme
  • Employee Assistance Programme & Bereavement Support helpline
  • Free flu jabs
  • Season Ticket Loans
  • Discounted will writing and conveyancing
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