IT Agreements

The ever-evolving and ever-increasing importance of technology in business makes it crucial to have well-drafted IT contracts. Properly constructed IT contracts contribute to a smooth customer-supplier relationship, ensuring strong business connections and providing appropriate protections for each party.

We specialise in a range of IT support agreements, including:

  • Software Licences: Covering the rights and restrictions on the use of software.
  • Development and Support Agreements: Outlining the development of custom software and ongoing support services.
  • SaaS (Software as a Service): Detailing the delivery of software applications via the cloud.
  • Outsourced Hosting and Cloud-Based Services: Governing the provision of hosting and cloud services by third-party providers.
  • Hardware Procurement: Covering the purchase and installation of IT hardware.

How We Can Help

We can help you:

  • Draft, review, advise on, and negotiate these IT agreements from either the supplier or customer perspective.
  • Ensure that key terms such as deliverables, responsibilities, service levels, and risk apportionment are clearly defined and documented.
  • Manage customer remedies and supplier response times effectively, ensuring clarity in the event of IT system failures.

Speak to a lawyer today

On 0121 233 4333 or request a callback

Why Choose Us

By working with our IT agreements team, you will benefit from:

  • Expertise Across Disciplines – We work closely with relevant disciplines across the firm to provide seamless advice, integrating insights from data protection and intellectual property experts where necessary. Our ability to combine knowledge from IT, data protection, and intellectual property ensures comprehensive contract support.
  • Tailored Contracts – We take the time to understand your business, ensuring that the contracts we draft, review, or negotiate reflect your values and achieve your objectives. Our commitment is to craft agreements that accurately meet your business’s specific needs.
  • Proven Track Record – Our extensive experience in drafting and reviewing IT agreements for various clients ensures reliable and effective legal support, helping you manage risk and achieve your goals.
  • Accredited Law Firm – We are Lexcel-accredited and SRA-authorised, so you can rely on our legal support.
  • International Legal Network – We can support you with cross-border anti-bribery and modern slavery policies and obligations with our partners in 40 countries.

Our Recent Cases

  • Drafted a suite of licence and reseller agreements for a start-up IT services provider.
  • Created SaaS terms and conditions for an ERP software company.
  • Advised a commercial fleet operator on procuring a telematics system.
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Meet the team

Senior Associate, Corporate

Solicitor, Corporate

Associate Solicitor, Corporate

Solicitor, Corporate

Senior Partner, Corporate

Consultant, Corporate

Senior Associate, Corporate

Senior Associate, Corporate

Partner, Corporate

Speak to a lawyer today

On 0121 233 4333 or contact us below.

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